Threat Assessment: Ignoble Scorpius, Distributors of BlackSuit Ransomware
Threat Brief: Operation Lunar Peek, Activity Related to CVE-2024-0012 and CVE-2024-9474 (Updated Nov. 19)
FrostyGoop’s Zoom-In: A Closer Look into the Malware Artifacts, Behaviors and Network Communications
See all Unit 42 Threat Research

Palo Alto Networks Awards & Certifications

2015 - 2020 J.D. Power Certified Assisted Technical Support Program

Palo Alto Networks, Inc. has been recognized by J.D. Power for six consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.

Six Consecutive Years of Award-Winning Global Support from Palo Alto Networks J.D. Power 2020 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on the successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.

For more information, visit www.jdpower.com or www.tsia.com.

2015 - 2020 TSIA Global Rated Outstanding Assisted Certification

TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a sixth consecutive year for 2020. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.

Palo Alto Networks Recognized for Innovation in Customer Portals

Palo Alto Networks recently won the TSIA 2019 STAR Award for Innovation in Customer Portals. The judges recognized Palo Alto Networks for its use of artificial intelligence and machine learning to deliver an exceptional customer experience.



Recommended Resources

References and Case Studies

Inspira’s Cyber Fusion Centers automate incident response with Cortex XSOAR

Optimized frameworks result in automation, orchestration, and faster response time for incident management, benefitting end customers.

Video

Security Consolidation Q&A with Nir Zuk

Is security consolidation right for your organization? Why should you consider it? Listen as Palo Alto Networks Founder and CTO, Nir Zuk, answers key questions on this topic.

Datasheet

PA-400 Series

Palo Alto Networks PA-400 series ML-Powered NGFW (PA-460, PA-450, PA-440) brings Next Generation Firewall capabilities to distributed enterprise branch offices, retail locations, and midsize businesses.

Whitepaper

Hackers Are Coming for Your Cloud-Based Applications

Learn how Zero Trust holds the key to cloud security with the right software firewall form factors — virtual, container, managed — so you can stop even the most sophisticated threats to your business in real time.

Infographic

A CISO’s AI Journey Checklist

This is a checklist for CISOs covering what they should take into consideration when deploying AI for cyber resilience

Resource

PA-1400 Series

Palo Alto Networks PA-1400 series ML-Powered NGFW (PA-1420, PA-1410) brings Next Generation Firewall capabilities to smaller campus locations and larger distributed enterprise branch offices

Get the latest news, invites to events, and threat alerts