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Case Study

Relias elevates patient care with unified network security.

In brief

Customer

Relias

Industry

Healthcare Technology

Country

United States

Challenge

Legacy solutions creating headaches.

  • Nationwide acquisitions outpaced security integration.
  • Network downtime required hours of troubleshooting every week.
  • Bug-prone firewalls created opportunities for attack.

Solution

PA-Series NextGeneration Firewalls
Prisma® SD-WAN
GlobalProtect®
Cloud-Delivered Security Services
  • Advanced Threat Prevention
  • Advanced URL Filtering
  • Advanced WildFire®

Results

  • 95% reduction in troubleshooting time.
  • 99.999% uptime for real-time applications.
  • ONLY MINUTES spent weekly to maintain threat-hunting tools vs. hours.
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Introduction
Relias provides lifelong workforce enablement solutions that help its customers attract and retain talent, elevate quality of care, and reduce risk. The company operates in the healthcare and education sectors, among the most targeted for cyberattacks. And the adoption of AI-powered tools in healthcare is only increasing threat levels. With business growing rapidly after more than a dozen acquisitions, the company’s small IT team struggled to ensure the reliability and security of multivendor solutions that were hard to manage and prone to downtime. Dedicated to maintaining the highest standards of privacy and security, Relias turned to Palo Alto Networks for an integrated solution to eliminate network pain points.
CHALLENGE

Legacy solutions creating headaches.

  • Nationwide acquisitions outpaced security integration.
  • Network downtime required hours of troubleshooting every week.
  • Bug-prone firewalls created opportunities for attack.
SOLUTION

Reducing risk and elevating quality of care.

Committed to protecting the security and privacy of customer data, Relias maintains compliance certifications and adheres to industry security standards. After assessing other solutions, the company chose Prisma SD-WAN to provide seamless network connectivity and security. When new firewalls from another vendor proved unreliable, the company switched to PA-Series Next-Generation Firewalls and Cloud-Delivered Security Services for threat protection. These integrated solutions are more effective and easier to maintain, enabling Relias to empower healthcare organizations with best-in-class learning. The IT team manages everything using a single intuitive console that reduces the need for senior-level expertise, accelerates troubleshooting, and decreases risk.

Moving forward, the company will add Prisma Access to further improve user experience and reduce the risk of a data breach. Relias also plans to add virtual firewalls to secure its Azure environments.

"The big win for us is the ability for Palo Alto Networks products to be a force multiplier. Both Prisma SD-WAN and firewalls deliver exceptional ease of use and stability.”"

– Todd Webster

IT Infrastructure Manager
Relias

Products & Services Used

Prisma SD-WAN

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